Civica has designed the Spydus Managed Service in response to a demand from libraries to be able to provide their patrons with an increasing range of services within the scope of a reasonable and consistent IT cost framework.
On behalf of its customers, Civica manages the day-to-day running of applications, infrastructure and library services to guaranteed levels and predictable costs.
Civica’s Collection Services encompass collection development, management and maintenance to deliver ‘shelf-ready’ reference and lending library resources and our comprehensive Manpower Services ensure libraries have access to the staff resources required to operate an efficient library service.
As systems have grown in complexity, the need for skilled staff to manage and support the IT infrastructure has also grown and for many libraries it is simply not possible to afford or retain the necessary resources within budgetary constraints. Civica combines the skills and experience to optimise service quality and flexibility, while keeping pace with technology.